Frequently Asked Questions
Find answers to the most common questions about our services, products, and health assessments.
After booking, you'll connect with a certified homeopathic specialist via video or voice call. They will conduct a detailed "case-taking" to understand your physical and emotional history before prescribing a remedy.
Yes, all Telprix consultants are registered MD (Hom) practitioners with verified clinical experience. You can view their credentials on our Doctor Profiles page.
Absolutely. Homeopathy is highly effective for chronic conditions. Our doctors specialize in long-term constitutional treatments that aim to cure the root cause, not just the symptoms.
We source directly from GMP-certified global brands like SBL, Dr. Reckeweg, and Schwabe. Every bottle is lab-verified for potency and delivered in tamper-proof packaging.
Potency refers to the dilution strength. 30C is usually for acute, recent issues, while 200C and higher are for deeper, chronic conditions. Always follow your doctor’s specific prescription.
Yes! Our Doorstep Services include 90-minute delivery in select cities for acute remedies and first-aid kits. For international orders, we ship within 3-5 business days.
Yes. You can book a Free Home Sample Collection via our Lab Tests page. A trained phlebotomist will visit your home, and reports will be uploaded to your Telprix account within 24 hours.
Once your order is shipped, you will receive a tracking link via WhatsApp and email. You can also track it in the "My Orders" section of your profile.
The Care Plan is a subscription-based membership that offers users additional savings on every transaction made on the website. It is specifically designed for families or individuals managing chronic conditions who need regular medicines and lab tests.
If you spend more than ₹1,000 per month on medicines or supplements, the plan usually pays for itself within the first two months.
Visit the Telprix Care Plan Page.
Choose your duration (3 months, 6 months, or 1 year).
Add the plan to your cart and check out.
Your benefits will be activated instantly on all future orders.
Choose your duration (3 months, 6 months, or 1 year).
Add the plan to your cart and check out.
Your benefits will be activated instantly on all future orders.
Still have questions?
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